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Warranty service. Repair of plastic windows. Window Factory Service |
In three years, she opened three sales offices. In 2007, the company established its own production, having mastered the production of aluminum sliding structures, then aluminum doors and stained-glass windows. Her partners are, . In Moscow, the “Window Factory” has 15 points of sale. The principle of the company, as she herself determined, is a “sincere” service. This means that the “Window Factory” seeks to build human relationships with customers and bring peace to the world only. What consumers think about plastic windows What do consumers think about the PVC profiles that Window Factory uses in the supplied windows? You can find out about this in an article on our website. “Window Factory” has 6 certificates confirming the quality:
“Window Factory” at the “People's Brand” award ceremony In addition, the company received the “People's Brand N1 in Russia” award three times. To improve product quality, Window Factory established SCS, an independent service control service. SCS is subordinate to the General Director. Each visit of the master is recorded on video, photo and in a written report. At the request of the client, SCS representatives can come to him and follow the installation. After the installation is completed, SCS employees always call the customer to find out about the quality of installation. SCS takes care of fixing problems that may arise in case of improper installation. Production of the company“Window Factory” has a very wide range of products from both plastic and wood, as well as various window structures and window sills, glazes balconies and loggias. PVC productsProfile DECEUNINCK The Window Factory company works with the following PVC profiles of Deceuninck, KBE, Rehau brands: - DECEUNINCK Bautek, 71 mm; - DECEUNINCK Favorite, 71 mm; - DECEUNINCK Eforte, 84 mm; - DECEUNINCK SPACE, 76 mm; - KVE-Standard; Profile KBE-Standard - KBE-Expert +; - KVE-Expert; Photo 5 REHAU Euro Design - REHAU Euro Design; - REHAU Sib Design; - FAVORITE SPACE - profile 76 mm wide, six-chamber double-glazed window, 3 gaskets, heat and sound insulation at the highest level. Also, Window Factory produces from PVC:
WoodWood Holz Profile The Window Factory company makes windows from oak, pine, larch, meranti. The following profiles can be ordered: – Holz. Windows from a three-layer bar of 78 mm. The width of the two-chamber double-glazed window is 36 mm; – Holz +. Windows from a three-layer bar. The width of a two-chamber double-glazed window is 40 mm. The design is without glazing bead indoors, with an aluminum lining from the side of the street; – Holz +2. Single chamber double-glazed window 39 mm. Increased soundproofing. Aluminum overlay on the street side; – Holz eko. Two-chamber double-glazed window 38 mm. Standard glazing bead; – Holz elite. Double-chamber double-glazed window 36 mm. The double-glazed window is closed with a glazing bead in a frame. The shape of the profile design is “velvet baguette; – Holz gut. Novelty Two-chamber double-glazed window 44 mm. Aluminum trim on the street side. The kit includes a DEVENTER seal. Rectangular profile. Hardware is hidden. The company offers a wide selection of window sills made of marble and granite, which will go well with wooden windows - natural to natural. Glazing of balconies and loggiasThe company offers "cold" and "warm" glazing of balconies and loggias. Read about these types of glazing on our website in articles and. Warming balconies and loggias using technology THERMOTECK ™ QUATTRO - special offer: Balcony glazed by the “Window Factory”
In addition to this, the company offers glazing cottages and window repairs. Other productsOffice partitions from “Window Factory” Window Factory produces and installs various office partitions:
Curtains and blinds:Curtains from “Window Factory” roller blinds Uni. Tightly mounted to windows. They look like part of the sash, which allows you to hang additional curtains; horizontal blinds ISOLITE. The blinds are mounted close to the windows, which leaves the window sill free and allows folding ventilation without any fuss. Isolight consists of aluminum plates with a width of 25 mm, which does not allow protecting the room from direct sunlight. Blinds from the company "Window Factory" horizontal blinds ISOTRA. These blinds are made specifically for PVC windows. Aluminum plates (width 25 mm) are enameled. A wide selection of colors. Styling is possible under the light, dark, golden oak, mahogany. All components of these blinds are made in the Czech Republic. Service life not less than 10 years. The Window Factory company produces stained-glass windows for city apartments and cottages. The selection of stained-glass windows is large enough, which confirms the catalog of the company. For cottage owners who want to enjoy the greenery year-round, the company offers the design and construction of winter gardens. PricesThe price tag is still impressive - the company is clearly not working for people with modest incomes. For example, the cheapest PVC windows will cost about 12,350 rubles. But the windows made of wood come from 23 644 rubles. This company is not suitable for those who are looking for a budget option.
Interesting information: - At the company’s production, orange posters hang with the inscription: “I DO NOT ACCEPT MARRIAGE FROM OTHERS, I DO NOT PRODUCE MARRIAGE, I DO NOT TRANSFER MARRIAGE TO OTHER.” The company "Windows of the Century" has its own production of PVC plastic windows in Moscow and the Moscow region and sells, delivers and installs products, providing its customers with full warranty service for structures. Fortunately, such situations arise very rarely, nevertheless, we commit ourselves to free repair of all defects found on the main elements of plastic windows: double-glazed windows, plastic profiles, rubber seals, locking fittings, window sills, slopes, tides, mechanical and welded joints. The activity of our company complies with all regulatory acts of the Russian Federation. According to the law "On the Protection of Consumer Rights", the customer, upon detection of any factory defects, has the right to demand their elimination at the expense of the manufacturer. Structural damage resulting from the actions of third parties, improper transportation, or the ingress of chemicals cannot be repaired free of charge. The product is removed from warranty service if:Its installation is carried out on its own or by third-party contractors; Unauthorized changes are made to its design; The elimination of identified defects is carried out by organizations that do not have the authority of the manufacturer; In violation of the operating instructions. Warranty comes into force. Warranty comes into force from the date of installation. According to the terms determined by the manufacturer in accordance with the quality of the products, the guarantee for installation works is five years, for the glazing of balconies and loggias with aluminum and PVC - at least 3 years, for windows made of aluminum and PVC - at least 3 years. force from the date of installation of structures. According to the terms determined by the manufacturer in accordance with the quality of the products, the guarantee for installation works is five years, for the glazing of balconies and loggias with aluminum and PVC - at least 3 years, for windows made of aluminum and PVC - at least 3 years. We care about our customers and minimize the likelihood of unpleasant situations. In order to completely avoid them, we recommend using the services of our consultants, delivery and installation services. The plastic window market is a fraud market. No, of course, there are conscientious and reliable companies, and there are quite a lot of them. But compared to how many fly-by-night firms appear each year closer to summer, they are outnumbered. This means that you need to be especially vigilant and careful when working with manufacturers and installers of windows. Watch the following videos confirming that we are not making upThese are the first three videos on YouTube for plastic window fraud:
pensioners become On the first page of the Yandex news feed, for the same request, you can find information indicating that only in the last three months glazing scams have been uncovered in the following cities of Russia:
Please note again: this is only about cases that have been disclosed to date. Typical scam scheme:
In 2013, it became known that the company operating in Vladivostok under the well-known brand “Windows of Growth” burst. The management disappeared without a trace along with the prepayment received from customers for installing plastic windows. As it turned out during the investigation, the Moscow company had nothing to do with the company that borrowed its name. The scheme of work of scammers was standard: first, prepayment was collected from clients, then employees fed them “breakfasts”, promising that the installation was about to be completed, after which the company disappeared. How to recognize an unscrupulous companyIn fact, everything is not so complicated. Here are the main signs: Recognize scammers quitereally - if you behave attentively
But some are thinner ...The bulk of fraudsters are one-day firms, but there are also such companies that have been operating in the market for a long time, deceiving customers over and over again, which the latter are not even aware of. What profile are your windows made of?If you think that the manager’s answer to this question will tell you all about the quality of the window, you are very deeply mistaken. In order to produce a high-quality plastic window, expensive modern equipment is required, special stands for adjusting fittings and checking welds and, of course, skilled craftsmen. Only a large manufacturer can afford this. Build quality is very difficult to determine by eye, so you just need to ask the seller who the manufacturer is. Little things are big problemsThe quality of the hardware determines the convenience and life of the window. The undisputed leaders in this segment are German manufacturers - Roto, Siegenia-Aubi, Maco. But even if a company offers reliable fittings, this does not mean that it does not save. In the vast majority of cases, cheap and low-quality windows do not install: Opening limiter (comb) - allows you to fix the open sash both in the rotary and in the folding position. In cheap models, even he is not installed, not to mention multistage micro-slot ventilation systems, valves and other devices. Erroneous action blocker - allows you to fix the sash so that the window does not hang on the lower hinge in case the handle of the open sash is in the hinged mode. Not only provides convenience and guarantees long-term operation, but also is responsible for the safety of health and life (once a heavy sash can fall out of the opening). Reciprocal level - is responsible for the airtightness of the narthex, their number in one window cannot be less than four, otherwise it will blow from the window, and ice formation is possible. Aluminum handles. Quality pens are made of aluminum and then coated with plastic. In cheap windows, plastic handles are used, which very quickly fail. And there are slopesWhich normally should be made of sandwich panels, and not of cheaper plastic ones. On such panels fungus and mold do not form, and most importantly - they are distinguished by improved thermal insulation. The joints of the slopes should not be sealed with silicone sealant, which can be removed after a month, but with liquid plastic, which, moreover, ideally matches the panel in color. But that's not allHow do you feel about your nervous system? Some window companies, even offering quality windows, do not care at all about how many worries their customers will have to endure. Common problems include: Do you paywindow company for rudeness?
Needless to say, when contacting a normal company, such things will never happen? How to find a guaranteed reliable company for installing plastic windows?Well, for example, take advantage base of reviews On the portal “Windows Media”: this is the only Russian resource that contains the most complete information about the window market. Another win-win option is to contact a company that has existed for a long time, has thousands of reviews from customers and occupies high positions in the ratings. However, the choice is always yours. Do I order windows from dealers? Why not. The main thing is to make sure that the company is indeed an official representative and has permission to use the brand. Confirmation of this is the presence of the relevant certificate, certified by the signature of the Director General and the seal of the company, as well as certificates of conformity for the products. As a rule, the list of official dealers is always presented on the company's website, you can always clarify this information by calling the hotline. What if there are no representatives of large companies in your city?Then you must act in accordance with the following rules: The best option is to usefriends recommendations and good friends
Repair of plastic windows aboutt 700 rub. Departure specialist 0 rubles! Sash adjustment A procedure that even the best windows need over time. Regardless of which windows are installed, they can creak, blow out, snug or poorly closed.
Repair / Replacing Hardware Window fittings are perhaps the most significant element of any window that bears the greatest load during operation. Therefore, the durability of the window service depends so much on its condition.
Your windows may more than you think! The manufacturer refuses to install additional, useful elements on your window in order to save. In our company you can always order any kind of window handles, locks, clips for ventilation and much more
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