home - Power supply
Why is there no electricity, where to call and what else to do?

But we must always remember that electricity for us is not only an assistant and energy, but at the same time a source of danger. From incorrect, unprofessional actions with the electrical network, big troubles are possible.

Firstly, a power outage occurs necessarily for some reason. And without determining these reasons, there is nothing to think about re-inclusion. Because the unresolved cause of shutdown when turned on again can lead to much more serious consequences: electric shock, destruction of the electrical network, and even fire.

Secondly, the electricity could turn off not only at your place, but also in neighboring apartments and even in the whole area. In this case, it is hardly worth rushing, if many people endure this, then strong forces can be attracted to eliminate the misfortune.

Thirdly, it does not necessarily have to be some kind of accident. Somewhere there may be work on the electrical network, and you just have not been informed about it. And in this case, turning on the energy immediately may not only be impossible, it may also be dangerous for working people. It’s better to wait until the end of the work - they themselves will turn everything on later

Reasons for the lack of electricity in the network

  1. An automatic shutdown has occurred.
    1. The power consumption of your network has exceeded the allowed limit of the circuit breaker.
    2. A short circuit or breakdown occurred in your network, and the automation worked.
    3. An emergency similar to a or b has occurred, but not in your network but outside it. The substation automatics worked, and the entire section was de-energized.
    4. From the work of some external consumers, there was a surge or power surge in the network, which led to the operation of the automation.
  2. Someone turned off the electricity.
    1. You have been disconnected due to unpaid debts or some other violation of your consumption (energy theft, misuse, incorrect connection, etc.).
    2. Repair or emergency repair work is underway.
    3. Your meter on the landing was stolen from you.
  3. The voltage in the network was lost due to the failure of the supply networks.
    1. The network is damaged and electricity cannot be supplied due to lack of connection.
    2. An accident at a substation - transformers are out of order, and the network must be restored.

As we can see, there are quite a few reasons, and a person who finds himself in such a situation usually does not immediately figure out what to do.

Sometimes we ourselves guess what happened, usually we know what to do and where to call. For example, we are malicious non-payers, and from day to day we were expecting just this shutdown.

But we are interested in the option when a resident of A apartment B of house number C on G street in the city ... N-ske suddenly discovers that he does not have:

  • Sveta;
  • the Internet;
  • the refrigerator and TV are silent.

Well, at least the phone still sings its song. It happens that the telephone (landline) does not work, and there is no water in the tap - this is already quite difficult when the whole city is de-energized, telephone exchanges and all water supply are turned off.

What to do?

First you need to determine who exactly is disabled: just you alone, or also neighbors?

Scale of the disaster

We look out the window and see that the neighboring house is also dark and dull. You can be curious about the subject and other areas - run to the intersection or call friends and find out if they have light or not.

If electric lamps are merrily burning in a neighboring house, this means that, perhaps, only your house or entrance is turned off, but not the entire block or city. We go out to the site. Usually the neighbors are already walking in the dark, some with a flashlight, some with a candle and talking in bewilderment. Clearly, the dog is not buried in your apartment.

When it worked in your apartment, we often already know ourselves: a short circuit clicked, somewhere we smelled smoke, somewhere we saw burnt or melted wires ... but the automation worked, and you were saved. Perhaps it was you yourself who connected something new and interesting, but it turned out like this. In order not to get worse, you need to get to the bottom of the cause and eliminate it. This is the case when everything is simple, and we know how. For example, I turned on something, and then cut it out. So it’s no longer necessary, we throw out the failed electrical appliance, then we find our automatic machine in the entrance and turn it on. The question is over.

If this is not the case, it is better to call for help from specialists who are sure of:

  1. How electricity works and how to properly connect it to appliances.
  2. Where is the wiring located in the apartments, how to get close to it and fix it correctly.
  3. How various electrical appliances work, how much energy they consume, what their power is, what they are afraid of and how to include them in the apartment electrical network.
  4. How exactly is the accounting of electricity consumption, what can be done and what can not.

Accurate clarification of the situation

After establishing the true state of affairs with electricity, you can call for clarification. Let's pay attention to the fact that the more houses and residents have been disconnected, the more likely it is that someone has already managed to phone the electricians. In this case, the best option is if some head of electricity lives in the house. Then one hundred percent guarantee that he had already picked up the phone and in his authoritative voice asked whoever needed all the necessary questions and encouraged them with the appropriate suggestion. In this case, help comes as quickly as possible and without your efforts.

However, often an ordinary electrician living next door to you is enough: the guy has already called his friends on duty in the city / district / block ... and got complete clarity of the situation and specified a possible time for correction. Then it will be enough for you to just talk to your neighbors, who, most likely, are also in the know.

But it happens that you are left alone with the accident. Or everyone around is scared, and only you alone are able to make reasonable and informed decisions.

Then we call.

Phones

The shortest and most versatile phone in Russia (and not only, but in most countries) since 2013:

  • 112 - Ministry of Emergency Situations

The purpose of this call is to report an accident. If you call first, then, most likely, the operators do not know anything about the situation at all and it is useless to ask them when the accident will be eliminated. They will simply connect themselves with the necessary services and formulate a request for the emergency team.

If their multi-channel call center continuously gives you short beeps, it's okay. When a major accident occurs, many consumers are de-energized, they can call continuously, and, most likely, the repairmen have already been notified.

Perhaps they will tell you the phone number of the service responsible for the elimination, and you can call them periodically and find out the progress of the case.

Only you should be patronized by the very organizations to which you carefully pay money every month. Actually, they will turn you off if you have stopped paying for a long time. Only a month before the shutdown, they are required to warn you.

Their phone number is known from the contract that you have concluded with them, and according to which you pay, and they supply you with electricity. The same numbers must be given on the official payment document, invoice, receipt.

True, in the darkness it is sometimes problematic to find documents and see phones on them.

You can call from both landlines and mobile phones. And it will be a free call, and it works even if there is no money on the account - a negative balance, a blocked phone, and even if there is no SIM card in the device.

Different operators have several toll-free emergency numbers.

The old emergency numbers, except for 112, still exist. This:

 


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